Bakery Manager

Nothing Bundt Cakes; Wall (PA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Employee discounts

Free cake and cake discounts

Growth opportunities

Job summary

Nothing Bundt Cakes is seeking a Bakery Manager to lead a dedicated team, ensure outstanding guest experiences, and keep daily operations running smoothly.

You’ll manage staffing, inventory, special orders, and local marketing initiatives while upholding NbC standards of service and quality. This role offers a fast-paced, friendly environment with opportunities for growth and advancement across the market.

Qualifications

• 1-3 years of leadership experience managing teams, business operations and the guest experience in retail, hospitality or foodservice.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Recruits and selects talent and communicates performance expectations with proper training.
• Engages frequently with team members to monitor workload and address challenges.
• Provides coaching and feedback, conducts quarterly reviews and addresses performance issues promptly.
• Delineates the role of Assistant Manager and supports bakery leadership.
• Identifies future leaders and cross-trains staff to ensure coverage.
• Maintains hands-on knowledge of all bakery roles and steps as needed.
• Open/close bakery, balance cash drawers and handle deposits.
• Manage special-order fulfillment via web and email for individuals and corporate accounts.
• Create weekly sales productivity goals, production plan and team schedule.
• Set inventory par levels, monitor stock, process weekly orders and conduct monthly inventory.
• Ensure NbC standards and safety policies are upheld in operations.
• Control expenses including labor, COGS, maintenance and supplies.
• Admin tasks including payroll, sales and inventory reporting.

Skills

Leadership

People management

Guest experience

Operations management

Financial literacy

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

As the
Bakery Manager at
Nothing Bundt Cakes, you get to be the cake celebrity in your community. You’ll lead a team that makes cakes that delight our guests. You’ll create a fun and engaging atmosphere and leverage a successful and growing brand that everyone loves. Thanks to you, the bakery runs smoothly, and our guests will find joy in every bite.

But what makes working here so sweet?

We have great operating hours!
This job is fun. It’s literally a piece of cake!
This is a great place to make new friends!
We love to celebrate and bring joy to the community.

Benefits

• Free cake and cake discounts. Yummm!
• Paid time off
• Bonuses based on performance
• Free uniforms
• Growth opportunities

Job responsibilities will include, but will not be limited to, the following:

I. Team Leadership

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
• Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed.
• Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.
• Delineates role of Assistant Manager, assigning specific responsibilities to support the ongoing leadership of the bakery team and operation.
• Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.
• Maintains hands‑on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

II. Business Operations

• Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Manages special‑order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trend.
• Sets inventory par levels based on production demand and sales forecast, monitors stock levels, processes weekly supply orders and conducts monthly inventory.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Manages all controllable expenses, including labor, COGS, maintenance and supplies, to maximize profitability.
• Performs administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures.

III. Local Marketing

• Leads proactive community outreach to increase brand visibility in the market and engage in brand‑aligned events while responding appropriately to external requests for NbC contributions.
• Coordinates special event participation with local businesses, schools and other community organizers.

Knowledge, Skills and Abilities:

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow‑up skills.
• Possesses strong problem‑solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post‑secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Work Availability:

• Must have the flexibility to work various shifts, including mornings, evenings, weekends and holidays, based on changing business demands.

Compensation: $55,000.00 - $60,000.00 per year

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy‑filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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