Bakery Manager

Nothing Bundt Cakes #1173; South Strabane Township (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Nothing Bundt Cakes #1173 in Pennsylvania seeks a Bakery Manager to lead daily bakery operations, elevate guest experience, and drive sales and profitability. You will build a strong, engaged team, ensure product quality, food safety, and efficient service.

This role emphasizes coaching, scheduling, inventory control, and community engagement. Join a fast-paced, customer-focused environment with opportunities for growth and recognition.

Qualifications

• Leadership and management experience in a fast-paced setting.
• Strong communication and interpersonal skills.
• Ability to coach and develop a diverse team.
• Excellent guest service focus and problem-solving abilities.

Responsibilities

• Lead, coach, and develop bakery team members to achieve operational and sales goals.
• Deliver an exceptional guest experience during every interaction.
• Oversee daily bakery operations, including food safety and quality standards.
• Drive sales growth through community opportunities, catering, and events.
• Manage labor, scheduling, and inventory to meet business needs and profitability.

Skills

Leadership

Team Development

Guest Service

Communication

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Position Overview

We are looking for an enthusiastic, driven, and results-oriented Bakery Manager to lead the daily operations of our bakery. The Bakery Manager is responsible for creating an exceptional guest experience while developing a strong team, maintaining high operational standards, and driving sales and profitability.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and develop bakery team members to achieve operational and sales goals.


• Create a positive, inclusive, and team-focused work environment.


• Conduct effective pre-shift huddles and communicate daily priorities.


• Train team members on bakery procedures, product standards, guest service, and food safety.


• Provide ongoing feedback, recognition, and coaching.


• Assist with hiring, onboarding, and developing new team members.


• Build a strong leadership pipeline and identify team members with growth potential.

Guest Experience

• Deliver an exceptional guest experience during every interaction.


• Ensure team members provide friendly, knowledgeable, and engaging service.


• Monitor and improve guest satisfaction and OSAT performance.


• Resolve guest concerns professionally and promptly.


• Create a welcoming bakery environment that encourages repeat business and guest loyalty.


• Drive participation in Bundtastic Rewards and other guest engagement initiatives.

Bakery Operations

• Oversee daily bakery operations to ensure company standards are consistently met.


• Maintain high standards for product quality, presentation, freshness, and consistency.


• Ensure proper ROX labeling, FIFO procedures, and product rotation.


• Ensure all bakery areas remain clean, organized, and inspection-ready.


• Follow all food safety and sanitation requirements.


• Ensure equipment is properly maintained and operational issues are addressed promptly.


• Complete required operational tasks, checklists, and training assignments.

Sales & Business Growth

• Drive sales by identifying and executing local sales and community opportunities.


• Build relationships with businesses, schools, organizations, and community partners.


• Actively pursue catering, fundraising, and outside sales opportunities.


• Ensure the bakery is prepared for promotions, seasonal launches, and special events.


• Monitor sales performance and create action plans to improve results.

Labor & Financial Management

• Manage labor effectively while maintaining excellent guest service and operational standards.


• Monitor sales and labor throughout the day and make proactive staffing adjustments.


• Ensure schedules are aligned with business needs and sales projections.


• Control product waste and maintain appropriate inventory levels.


• Support COGS and profitability goals.


• Hold the team accountable for productivity and operational efficiency.

What We're Looking For

• Previous management or leadership experience, preferably in food service, retail, hospitality, or a similar environment.


• Strong communication and interpersonal skills.


• Ability to lead, coach, and motivate a diverse team.


• Strong organizational and time-management skills.


• Ability to work in a fast-pace environment while maintaining attention to detail.


• Strong problem-solving and decision-making skills.


• Passion for delivering an outstanding guest experience.


• Ability to hold yourself and others accountable.


• Ability to work a flexible schedule, including weekends and holidays as needed.


• A positive, energetic, and team-oriented attitude.

What Success Looks Like

A successful Bakery Manager:

• Builds a strong and engaged team.


• Creates a consistently excellent guest experience.


• Maintains high standards for cleanliness, food safety, and product quality.


• Met or exceeds sales and labor expectations.


• Develops team members for future growth.


• Creates opportunities for increased sales through events, fundraising, catering, and community partnerships.


• Leads with urgency, accountability, and a positive attitude.

Why Join Our Team?

We believe great bakeries start with great people. As a Bakery Manager, you will have the opportunity to lead a team, make a direct impact on the success of your bakery, and build meaningful relationships within your community.