BAKERY/LEAD CLERK

The Kroger Co.; Saint Francis (WI); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Résumé du poste

The Kroger Co. in Wisconsin is seeking a capable assistant in the department to back up the department manager in their absence and to master SOPs across merchandising, scheduling, and customer service. You will contribute to profit and people development while upholding our core values of respect, integrity, and safety.

You will welcome customers, assist with service levels, and ensure proper staffing. The role requires physical endurance and the ability to adapt across shifts and locations

Qualifications

• High school diploma or GED with 1+ years in retail.
• Strong interpersonal and customer service skills.
• Friendly, approachable team player.
• Good judgement and decision making.
• Solid math skills for discounts and percentages.
• Ability to read/interpret training materials.
• Clear spoken and written communication.
• Ability to speak to groups of customers and employees.

Responsabilités

• Encourage teamwork through cooperative interactions with co-workers.
• Welcome, serve and assist customers to provide excellent customer service.
• Ensure proper staffing to address service levels and efficient utilization of labor.
• Operate equipment according to company guidelines.
• Communicate with customers and respond to questions promptly.
• Ensure opening/closing procedures are followed according to SOPs.
• Assure storage and date SOP adherence for all products.
• Follow merchandising guidelines, including displays and signage.
• Monitor temperature and placement of products in coolers/freezers to maintain freshness.
• Oversee product portion control to ensure SOPs are met.
• Ensure all receiving procedures are adhered to in the absence of the department manager.
• Proof, bake, glaze, top, and thaw product per SOPs.
• Stocking duties and refilling of product.
• Follow all company and department policies and SOPs.
• Comply with health, sanitation and safety regulations and report hazards.

Connaissances

Retail experience

Customer service

Communication skills

Team player

Decision making

Math skills

Reading/comprehension

Multi-tasking

Formation

High school diploma or GED

Description du poste

Job Description

Backup the department manager and oversee the department successfully in the manager’s absence, mastering the Standard Operating Procedures (SOP’s) including merchandising, order guides, scheduling, contribution to profit, people development and customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Encourage teamwork through cooperative interactions with co-workers.


• Welcome, serve and assist customers to provide excellent customer service.


• Ensure proper staffing to address service levels and efficient utilization of labor.


• Operate equipment (e.g., knives, box cutter and pricing gun) according to company guidelines.


• Effectively communicate with customers and respond to questions and requests in a timely manner.


• Ensure opening/closing procedures are followed according to the standard operating procedures (SOPs).


• Assure storage and code dating SOPs are adhered to for all products.


• Ensure all price changes and in-store transfers occur in a timely fashion in the department manager’s absence.


• Ensure the removal and disposal of un-sellable product from the department.


• Follow all merchandising guidelines, including display models, signage, and product packaging.


• Monitor the temperature and placement of products in coolers and freezers to maintain freshness of products.


• Oversee product portion control to ensure SOPs are met.


• Ensure all receiving procedures are adhered to appropriately in the department manager’s absence.


• Proof, bake, glaze, top, and thaw product in accordance with SOPs.


• Perform stocking duties, ensuring correct placement of stock and refilling of product.


• Follow all company and department policies and SOPs.


• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.


• Maintain ability to work all shifts and flexibility to relocate to another store location.


• Physical demands include, but are not limited to, frequently walking on wet surfaces, standing, turning, kneeling, reaching, squatting, stooping/bending, lifting and carrying objects 5 to 80 lbs. and pushing/pulling objects 200 to 2,000 lbs. exposure to hot/cold temperatures. Occasionally crawl, climb ladders and walking on uneven ground.


• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• High school diploma or general education degree, 1+ years’ retail experience or an equivalent combination of education and experience


• Effective interpersonal and customer service skills


• Friendly, approachable and outgoing demeanor/team player


• Sound judgement/decision making skills


• Strong math skills (e.g., calculate discounts, proportions, percentages)


• Basic algebra and geometry skills (e.g., calculate circumferences, volume)


• Ability to read/interpret documents (e.g., training manuals)


• Good oral and written communication skills


• Ability to speak effectively to groups of customers/employees

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we’re proudly serving Pick ‘N Serve customers in 89 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre‑hiring process, please call 844-849-7136 or contact the location’s management.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.


• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.


• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.


• Valuable associate discounts on purchases, including food, travel, technology and so much more.


• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.


• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !