Bakery Guest Experience Specialist

Nothing Bundt Cakes; Mesa (AZ); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee discounts

Flexible scheduling

Training and development

Opportunities for advancement

Job summary

Nothing Bundt Cakes is hiring a Joy Creator to welcome guests and deliver a memorable bakery experience. You will assist with in-store and phone orders, recommend cakes and celebration items, and ensure every guest leaves happier than when they arrived.

You’ll use our POS system, support the loyalty program, and help keep the bakery clean and inviting while learning cake flavors and promotions. Training occurs at Gilbert location with flexible scheduling.

Qualifications

• Experience in guest service or retail is preferred.
• Strong communication and friendly demeanor.
• Able to multitask and stay organized.
• Comfortable standing for long periods and fast-paced environment.

Responsibilities

• Greet guests with warmth and enthusiasm.
• Assist with in-store and phone orders and handle transactions.
• Recommend cakes, promos, and merchandise to guests.
• Process orders accurately using the point-of-sale system.
• Encourage loyalty program sign-ups and promotions.

Skills

Guest service

Communication

Multi-tasking

Attention to detail

Job description

Nothing Bundt Cakes is hiring a Joy Creator to welcome guests and deliver a memorable bakery experience. You will assist with in-store and phone orders, recommend cakes and celebration items, and ensure every guest leaves happier than when they arrived.

You’ll use our POS system, support the loyalty program, and help keep the bakery clean and inviting while learning cake flavors and promotions. Training occurs at Gilbert location with flexible scheduling.