Bakery Department Leader: Inspire Team, Drive Growth

The Kroger Co.; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

The Kroger Co. in Phoenix, AZ is seeking a Bakery Department Supervisor to lead daily operations, oversee staff, and ensure exceptional customer service in a fast-paced retail bakery.

You will manage scheduling, training, safety compliance, and inventory to meet department goals and deliver fresh, quality bakery items. Responsibilities include collaborating with store management, planning the department business plan, and maintaining high standards of food safety and customer experience.

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit required upon employment.
• High school education or equivalent.
• Management experience.
• Bakery experience.

Responsibilities

• Promote trust and respect among associates while communicating information.
• Collaborate with associates and promote teamwork to achieve goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume during hours of operation.
• Train and develop associates and participate in performance appraisals.
• Adhere to local, state and federal laws and company guidelines.
• Create an environment that makes customers feel welcome and appreciated.
• Gain knowledge of products in the department.
• Prepare bakery items per customer requests using proper equipment.
• Provide customers with fresh products in correct portion size to prevent shrink.
• Use bakery equipment per guidelines.
• Partner with store management to implement the department business plan.
• Prepare seasonal critiques for the sales/merchandising supervisor.
• Stay current with ads and inform associates.
• Monitor and control department expenses.
• Assist management in budgeting, P&L reviews, and action on financial reports.
• Schedule price changes with shelf tags and promotional signs.
• Plan, organize and supervise inventory process.
• Adhere to food safety regulations and maintain temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents and safety risks.
• Report safety issues and illegal activity.
• Work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict constructively.
• Act with honesty and integrity regarding information.
• Follow directions and seek assistance to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without accommodation.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Management experience

Bakery experience

Job description

The Kroger Co. in Phoenix, AZ is seeking a Bakery Department Supervisor to lead daily operations, oversee staff, and ensure exceptional customer service in a fast-paced retail bakery.

You will manage scheduling, training, safety compliance, and inventory to meet department goals and deliver fresh, quality bakery items. Responsibilities include collaborating with store management, planning the department business plan, and maintaining high standards of food safety and customer experience.