Bakery Department Leader — Customer-First Experience

Kroger; Hampton (VA); On-site; USD 38,000 - 58,000; Full time

Job summary

Kroger in Hampton, VA is seeking a dedicated Bakery Department Supervisor to lead daily operations, ensure safe food handling, and deliver exceptional customer service. You will oversee scheduling, training, and performance coaching, while aligning with store goals and company standards.

This role requires strong communication, teamwork, and the ability to manage costs, inventory, and quality control. You will partner with store leadership to execute the department business plan and drive a

Qualifications

• Must be a strong communicator with basic math skills.
• Ability to work under pressure in a fast-paced environment.
• Food handler permit is required upon employment.
• High school or equivalent education preferred; bakery/management experience helps.

Responsibilities

• Lead the Bakery department, ensuring safety and customer service.
• Schedule, train and coach associates; monitor performance.
• Meet department goals and assist in budget and cost control.
• Maintain product knowledge and inform customers about specials.
• Oversee inventory, pricing changes and loss prevention.
• Ensure compliance with food safety regulations and quality standards.
• Collaborate with store management on business planning.
• Resolve conflicts and maintain a positive work environment.

Skills

Effective communication

Basic math

Handling stress

Team leadership

Customer service

Food handler permit

Problem solving

Adaptability

Scheduling

Inventory awareness

Education

High school education or equivalent

Bakery experience

Management experience

Job description

Kroger in Hampton, VA is seeking a dedicated Bakery Department Supervisor to lead daily operations, ensure safe food handling, and deliver exceptional customer service. You will oversee scheduling, training, and performance coaching, while aligning with store goals and company standards.

This role requires strong communication, teamwork, and the ability to manage costs, inventory, and quality control. You will partner with store leadership to execute the department business plan and drive a