Bakery Department Lead - Hospitality & Team Growth

Fresh Market Inc.; Wethersfield (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Paid time off and purchase plans

Medical, Dental, Vision, Disability, &

Job summary

The Fresh Market is seeking a Bakery Department Lead to support the Bakery Department Manager and lead a team in delivering exceptional guest experiences. You will coach staff, ensure smooth operations, and help drive merchandising and profitability while maintaining high standards of hospitality.

You will monitor schedules, manage inventory, and step in as acting manager as needed. This role emphasizes teamwork, problem solving, and hands-on leadership in a dynamic bakery environment.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem solving

Scheduling tools

POS systems

MS Office

Education

Associate’s degree in business or retail management

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market is seeking a Bakery Department Lead to support the Bakery Department Manager and lead a team in delivering exceptional guest experiences. You will coach staff, ensure smooth operations, and help drive merchandising and profitability while maintaining high standards of hospitality.

You will monitor schedules, manage inventory, and step in as acting manager as needed. This role emphasizes teamwork, problem solving, and hands-on leadership in a dynamic bakery environment.