Bakery Department Lead: Guest Service & Training

Coborn's; Plymouth (MN); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

10% employee discount

DailyPay

Paid Time Off

Holiday pay

Sunday Premium Pay

Military Leave

Employee recognition programs

Health & Wellness programs

EAP

ESOP

Tuition reimbursement

Education benefits

Job summary

Coborn's is hiring a Bakery Department Lead to oversee the Bakery Department in the absence of the Department Manager. The role includes training new employees, handling guest phone calls, and taking special orders to ensure exceptional service and product quality.

The position also involves supporting the Sweet Shop & Popcorn Shop production, maintaining health and safety standards, and creating appealing displays to attract guests. Coborn's emphasizes employee ownership and career growth.

Qualifications

• Oversee the Bakery Department in the absence of the Department Manager.
• Provide training to new employees.
• Answer guest phone calls in a professional manner and take special orders.
• Maintain high-quality, fresh products through proper handling and displays.
• Create appealing product displays to attract guests and drive sales.
• Ensure compliance with health, safety and sanitation regulations.
• Assist with oversight of the Sweet Shop & Popcorn Shop production and standards.

Responsibilities

• Oversee bakery operations in the manager's absence to ensure guest service standards.
• Train and mentor new bakery staff.
• Handle guest inquiries by phone and process special orders.
• Prepare and present bakery products to maintain freshness and quality.
• Create engaging product displays and assist with suggestive selling.

Skills

Guest service

Training

Food handling

Communication

Sales

Tools

POS system

Job description

Coborn's is hiring a Bakery Department Lead to oversee the Bakery Department in the absence of the Department Manager. The role includes training new employees, handling guest phone calls, and taking special orders to ensure exceptional service and product quality.

The position also involves supporting the Sweet Shop & Popcorn Shop production, maintaining health and safety standards, and creating appealing displays to attract guests. Coborn's emphasizes employee ownership and career growth.