Bakery Department Lead: Guest Experience & Team Growth

Fresh Market Inc.; Annapolis (MD); On-site; USD 54,415,000 - 59,237,000; Full time

Benefits offered by this job

Team member discount

Early Earn Wage Access

401K with company match

Financial Wellness Program

Paid time off

Job summary

The Fresh Market in Annapolis, MD is seeking a Bakery Department Lead to support the Bakery Department Manager in delivering an exceptional guest experience. You will lead with care, coach the team, and ensure the department looks its best while stepping in as acting manager when needed.

Responsibilities include monitoring labor, maintaining inventory, and collaborating with other department leaders to drive store success. This role emphasizes hospitality and teamwork.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimize shrink, and support ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem-solving

Conflict resolution

Flexible schedule

Team development

Education

Associate degree

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Annapolis, MD is seeking a Bakery Department Lead to support the Bakery Department Manager in delivering an exceptional guest experience. You will lead with care, coach the team, and ensure the department looks its best while stepping in as acting manager when needed.

Responsibilities include monitoring labor, maintaining inventory, and collaborating with other department leaders to drive store success. This role emphasizes hospitality and teamwork.