Bakery Department Lead: Customer Experience & Team Growth

Kroger; Highlands Ranch (CO); On-site; USD 42,000 - 68,000; Full time

Job summary

Kroger in Highlands Ranch, CO seeks a dedicated Bakery Department Manager to lead daily bakery operations, ensure safe, clean environments and deliver exceptional customer service. You will manage staff, schedules, promotions, and product quality to meet sales and profit goals.

Ideal candidates bring bakery/retail experience, strong communication, and ability to work in a fast-paced store setting. This is a full-time, on-site role.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit required.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate information to associates about department and job specifics.
• Establish department performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Create welcoming environment and assist customers with questions and product location.
• Inform customers of promotions and provide product samples.
• Review products for quality and freshness; take action as needed.
• Create and execute a department business plan to achieve results.
• Plan and implement sales promotions with store management.
• Educate associates about promotions affecting the department.
• Assist with budget, expenses, and P&L reviews.

Skills

Communication

Math skills

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

Kroger in Highlands Ranch, CO seeks a dedicated Bakery Department Manager to lead daily bakery operations, ensure safe, clean environments and deliver exceptional customer service. You will manage staff, schedules, promotions, and product quality to meet sales and profit goals.

Ideal candidates bring bakery/retail experience, strong communication, and ability to work in a fast-paced store setting. This is a full-time, on-site role.