Bakery & Deli Customer Service Specialist

Kroger; Shorewood (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Metro Market in Shorewood, Wisconsin, is seeking a Grocery Clerk for the Bakery/Deli to deliver exceptional service, prep items per customer requests, and promote bakery and deli specials.

You will handle equipment, ensure product freshness, follow safety and temperature logs, assist with stocking, and respond to customers with friendly, accurate recommendations. The role requires good math, communication, and teamwork, with food handler permit required after employment.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Bakery/Deli Clerk offers product samples to help customers discover new items or products.
• Grocery Clerk (Bakery/Deli) informs customers of bakery and deli specials.
• Provide customers with fresh products that they ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare and mix ingredients according to recipes.

Skills

Customer Service

Effective communication

Math

Tools

Bakery equipment

Refrigerators

Freezers

Slicers

Ovens

Job description

Metro Market in Shorewood, Wisconsin, is seeking a Grocery Clerk for the Bakery/Deli to deliver exceptional service, prep items per customer requests, and promote bakery and deli specials.

You will handle equipment, ensure product freshness, follow safety and temperature logs, assist with stocking, and respond to customers with friendly, accurate recommendations. The role requires good math, communication, and teamwork, with food handler permit required after employment.