Bakery & Deli Customer Experience Specialist

Kroger; Toledo (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a friendly Bakery/Deli Clerk to deliver excellent customer service in a fast-paced store environment. You will prepare items per customer requests, assist with samples, and promote bakery and deli specials while ensuring freshness and accuracy.

Responsibilities include operating bakery equipment, maintaining proper temperatures and stock, and upholding food safety standards to create a welcoming shopping experience for all customers.

Qualifications

• Customer service skills required.
• Good communication abilities in English.
• Basic math proficiency expected for transactions and measurements.
• Ability to obtain a current food handlers permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers about bakery/deli specials and promotions.
• Provide fresh products in correct portions to minimize shrink.
• Suggest deli or bakery items to meet customer needs.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Follow food safety and cooking instructions; maintain temperature logs.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit eligibility

Job description

Kroger is seeking a friendly Bakery/Deli Clerk to deliver excellent customer service in a fast-paced store environment. You will prepare items per customer requests, assist with samples, and promote bakery and deli specials while ensuring freshness and accuracy.

Responsibilities include operating bakery equipment, maintaining proper temperatures and stock, and upholding food safety standards to create a welcoming shopping experience for all customers.