Bakery & Deli Customer Experience Specialist

Kroger Family of Companies; Herrin (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk in the Bakery/Deli department to prepare customer orders and maintain high standards of freshness and quality. The role emphasizes friendly customer service, accurate portioning, and using bakery equipment to fulfill requests.

The position requires basic math, good communication, and the ability to follow safety and food handling procedures. This on-site role supports sales goals and maintains department standards.

Qualifications

• Customer Service skills are required.
• Effective communication skills are essential.
• Knowledge of basic math is needed for cashiering and transactions.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to match their needs.
• Use bakery equipment like refrigerators, slicers, and ovens per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, mix ingredients, and use kitchen utensils and equipment.
• Label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.

Skills

Customer Service skills

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies is hiring a Grocery Clerk in the Bakery/Deli department to prepare customer orders and maintain high standards of freshness and quality. The role emphasizes friendly customer service, accurate portioning, and using bakery equipment to fulfill requests.

The position requires basic math, good communication, and the ability to follow safety and food handling procedures. This on-site role supports sales goals and maintains department standards.