Bakery & Deli Customer Experience Specialist

Smith's Food & Drug Centers; Great Falls (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a Grocery Clerk (Bakery/Deli) to deliver exceptional customer service, prepare ordered items, and maintain a clean, safe environment. The role emphasizes accuracy, product knowledge, and adherence to safety standards to ensure customer satisfaction.

Requirements include customer service skills, effective communication, basic math, and the ability to obtain a Food Handlers permit after hire.

Qualifications

• Customer service skills are required.
• Effective communication skills are required.
• Knowledge of basic math is required.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size.
• Recommend deli or bakery items to customers to ensure they get the products they want.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Customer service

Effective communication

Basic math

Job description

Smith's Food & Drug Centers is seeking a Grocery Clerk (Bakery/Deli) to deliver exceptional customer service, prepare ordered items, and maintain a clean, safe environment. The role emphasizes accuracy, product knowledge, and adherence to safety standards to ensure customer satisfaction.

Requirements include customer service skills, effective communication, basic math, and the ability to obtain a Food Handlers permit after hire.