Bakery & Deli: Customer Experience Specialist

Kroger; Fontana (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Kroger in Fontana, CA is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience. You will prepare items per customer requests, offer samples, inform customers of specials, and ensure freshness and proper portioning.

Maintain safe, clean environments and assist the department manager to meet sales goals. Responsibilities include using bakery equipment, following temperature logs, stocking merchandise, and promoting a welcoming store atmosphere.

Qualifications

• Customer-facing role requiring friendly demeanor and problem solving.
• Strong verbal and written communication to assist customers.
• Ability to perform basic math for transactions and inventory.
• Food handlers permit required within employment.

Responsibilities

• Prepare bakery/deli items per customer requests using bakery equipment.
• Offer product samples to help customers discover items and educate on specials.
• Inform customers of bakery/deli specials and promotions.
• Ensure fresh products, proper portion sizes, and adherence to temperature logs.
• Use and clean kitchen equipment according to guidelines including refrigerators, slicers, ovens.
• Label, stock and inventory department merchandise and report discrepancies.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger in Fontana, CA is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience. You will prepare items per customer requests, offer samples, inform customers of specials, and ensure freshness and proper portioning.

Maintain safe, clean environments and assist the department manager to meet sales goals. Responsibilities include using bakery equipment, following temperature logs, stocking merchandise, and promoting a welcoming store atmosphere.