Bakery & Deli Customer Experience Associate

Kroger Family of Companies; Naperville (IL); On-site; USD 22,000 - 23,000; Full time

Job summary

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests using bakery equipment, offer samples, and inform customers of specials. You will ensure fresh products, proper portions, and responsive service in a fast-paced bakery/deli environment.

Role requires strong customer service, math basics, and ability to follow recipes and safety guidelines. Work location is store-based with a focus on customer satisfaction.

Qualifications

• Customer Service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger Family of Companies is seeking a Grocery Clerk (Bakery/Deli) to prepare items per customer requests using bakery equipment, offer samples, and inform customers of specials. You will ensure fresh products, proper portions, and responsive service in a fast-paced bakery/deli environment.

Role requires strong customer service, math basics, and ability to follow recipes and safety guidelines. Work location is store-based with a focus on customer satisfaction.