Bakery & Deli Clerk: Fresh Food & Customer-First Service

The Kroger Co.; Henrico (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk for the Bakery/Deli department to create an outstanding customer experience. You will prepare items per orders, offer samples, and highlight specials, while ensuring freshness and compliance with safety standards.

You will maintain temperatures, assist with labeling and stocking, and help customers locate products. The role requires teamwork and a calm, friendly attitude in a fast-paced retail environment.

Qualifications

• Customer service mindset and ability to engage with customers.
• Clear communication and active listening with customers and teammates.
• Basic math skills for transactions and inventory checks.
• Willingness and ability to obtain a food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and correct portion sizes.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare and mix ingredients per recipe with assorted utensils.
• Label, stock and inventory department merchandise.

Skills

Customer Service skills

Effective communication

Knowledge of basic math

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk for the Bakery/Deli department to create an outstanding customer experience. You will prepare items per orders, offer samples, and highlight specials, while ensuring freshness and compliance with safety standards.

You will maintain temperatures, assist with labeling and stocking, and help customers locate products. The role requires teamwork and a calm, friendly attitude in a fast-paced retail environment.