Bakery/Deli Clerk

Kroger; Waterford (MI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join Kroger as a customer service associate where you'll create outstanding experiences for customers. Responsibilities include offering product samples, managing inventory, and ensuring food safety. This role provides opportunities for growth and a supportive environment focused on your well-being.

Benefits

Healthcare options

Flexible scheduling

Employee discounts

Tuition reimbursement

Training programs

Qualifications

• Experience in customer service roles preferred.
• Knowledge of food safety regulations.
• Ability to work in a fast-paced environment.

Responsibilities

• Offering product samples and informing customers of specials.
• Preparing foods and ensuring correct portion sizes.
• Maintaining inventory and adhering to food safety regulations.

Skills

Customer Service

Food Safety

Communication

Teamwork

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our core, people matter. We aim to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth and well-being, offering value and care to help you thrive. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via our Employee Assistance Program and financial coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, from food to travel and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more details on benefits and eligibility, please visit our Benefits Page.

Role-specific responsibilities include:

• Offering product samples to help customers discover new items or inquire about products.
• Informing customers of bakery and deli specials.
• Providing fresh products ordered by customers, ensuring correct portion sizes to prevent shrinkage.
• Recommending bakery or deli items to meet customer needs.
• Using all bakery equipment according to company guidelines.
• Preparing foods following temperature logs and cooking instructions.
• Measuring, preparing, and mixing ingredients as per recipes.
• Packaging, labeling, and inventorying ingredients and merchandise.
• Checking product quality, reviewing expiration dates, and taking necessary actions.
• Properly using kitchen equipment like refrigerators, slicers, ovens, etc.
• Labeling, stocking, and inventory management.
• Reporting discrepancies in product ordering or shipping.
• Understanding store layout and assisting customers in locating products.
• Staying updated on current and upcoming promotions and seasonal ads.
• Maintaining product knowledge and responding to customer questions.
• Monitoring inventory and stocking conditions.
• Ensuring proper temperatures in cases and coolers, maintaining logs.
• Creating a welcoming environment for customers.
• Adhering to food safety regulations and safety procedures.
• Practicing preventive maintenance and reporting equipment issues.
• Reporting accidents involving customers or staff.
• Working cooperatively in a high-paced environment and managing conflicts calmly.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking help when needed.
• Supporting interactions with minors, individuals with special needs, and older adults.
• Performing essential functions with or without reasonable accommodations.