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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrink.
- Recommend deli or bakery items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods according to temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients following recipes, using kitchen utensils and equipment.
- Properly prepare, package, label, and inventory ingredients.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Use kitchen equipment properly, including stove, scales, fryer, steamer, etc.
- Label, stock, and inventory merchandise.
- Report discrepancies in product ordering/shipping to the manager.
- Understand store layout and locate products for customers.
- Stay current with advertisements and promotions.
- Maintain knowledge of products and respond to customer questions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers and promote trust among staff.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment for maintenance needs and report repairs.
- Notify management of accidents.
- Work cooperatively in a high-paced environment and manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit after employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience is helpful
- Retail experience
About Us
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating great experiences and feeding the human spirit. We value caring, purpose, and growth, offering opportunities for part-time roles or new careers. Apply today to join our Pick ‘N Save family!
If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.
Benefits
We offer comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more info, visit our Benefits Page.
Additional Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Management and Manufacturing
- Industries: Retail