Bakery/Deli Clerk

Kroger; Taos (NM); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this dynamic role, you will prepare and present bakery items, maintain a clean environment, and assist customers with their selections. Join a team that values diversity and aims to provide positive experiences for both customers and employees. With opportunities for growth and comprehensive healthcare coverage, this position offers a rewarding career path in a supportive atmosphere. If you are passionate about food and customer service, this role is perfect for you.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Holiday pay

Employee discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Strong customer service and communication skills are essential.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare and package bakery items per customer requests.
• Maintain a clean and safe environment while adhering to food safety regulations.
• Assist customers with product knowledge and recommendations.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrink.
5. Recommend deli or bakery items to customers.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods according to food temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate actions.
11. Use kitchen equipment properly, including stove, scale, fryer, steamer, and robot coupe.
12. Label, stock, and inventory department merchandise.
13. Report product ordering/shipping discrepancies to the manager.
14. Understand store layout and locate products for customers.
15. Stay current with ads and promotions.
16. Maintain knowledge of products and respond to customer questions with suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Maintain proper temperatures in cases and coolers, and keep logs.
19. Create a welcoming environment for customers.
20. Adhere to food safety regulations and guidelines.
21. Follow safety procedures, inspect equipment, and report unsafe conditions.
22. Notify management of accidents or equipment needing repair.
23. Work cooperatively in a high-paced environment and manage conflicts professionally.
24. Act with honesty and integrity regarding customer and business information.
25. Follow directions and seek assistance when needed.
26. Support interactions with minors, individuals with special needs, and older adults.
27. Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we value diversity and aim to create positive experiences for customers and employees alike.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, and vision plans.
• Flexible scheduling with paid time off and holiday pay.
• Emotional and financial support through counseling and financial coaching.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career development.