Bakery/Deli Clerk

Mariano's; Springfield (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

Join Mariano's as a Grocery Clerk in the Bakery/Deli department, where you'll prepare fresh items and provide excellent customer service. This role involves ensuring product quality, assisting customers, and maintaining a clean and safe environment. Ideal candidates will have strong customer service skills and a passion for food.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Training programs

Qualifications

• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Maintain awareness of inventory/stocking conditions.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or products they inquire about.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
5. Recommend deli or bakery items to customers to ensure they get the products they want and need.
6. Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods according to the food temperature logs and follow cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes, using various kitchen utensils and equipment.
9. Adequately prepare, package, label, and inventory ingredients in merchandise.
10. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
11. Properly use kitchen equipment, stove, computerized scale, fryer, steamer, Robot Coupe, etc.
12. Label, stock, and inventory department merchandise.
13. Report product ordering/shipping discrepancies to the department manager.
14. Understand the store's layout and locate products when requested by customers.
15. Stay current with present, future, seasonal, and special ads.
16. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
17. Maintain awareness of inventory/stocking conditions and note discrepancies.
18. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
19. Promote trust and respect among associates.
20. Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
21. Adhere to all food safety regulations and guidelines.
22. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
23. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
24. Report customer or employee accidents.
25. Work cooperatively in high-paced and stressful environments.
26. Manage conflict reasonably and cooperatively.
27. Act with honesty and integrity regarding customer and business information.
28. Follow directions and seek assistance to resolve issues.
29. Support and assist minors, individuals with special needs, and older adults.
30. Perform essential functions with or without reasonable accommodation.