Bakery/Deli Clerk

Mariano's; Shorewood (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join Mariano's as a key player in delivering exceptional customer service in our bakery and deli departments. This role includes preparing products, engaging with customers, and maintaining a clean environment, all while embracing our core values. We're looking for candidates who are passionate about food and dedicated to making every customer experience outstanding, with ample opportunities for growth and training.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Valuable associate discounts

Employee Assistance Program

Qualifications

• Customer service skills and effective communication are essential.
• Knowledge of basic math is required.
• A food handlers permit must be obtained after employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Inform customers of bakery and deli specials.
• Create a welcoming environment for customers.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Ability to obtain current food handlers permit

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety regulations and maintain proper temperatures and logs.
• Label, stock, and inventory merchandise.
• Maintain knowledge of products and respond to customer questions.
• Ensure inventory accuracy and address discrepancies.
• Create a welcoming environment for customers.
• Follow safety procedures and report unsafe conditions or accidents.
• Maintain equipment and notify management of repairs.
• Work cooperatively in a high-paced environment and manage conflicts appropriately.
• Act with honesty and integrity regarding customer and business information.
• Support and assist customers, including minors, individuals with special needs, and older adults.