Bakery/Deli Clerk

Kroger; Seattle (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Bakery/Deli Clerk to enhance customer experience through exceptional service. Responsibilities include preparing food items, maintaining cleanliness, and ensuring customer satisfaction. Ideal candidates will possess strong customer service skills and effective communication abilities. Join a dynamic team focused on delivering quality products and fostering a welcoming environment.

Qualifications

• Customer service skills are essential.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer Service

Effective communication

Basic math

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Properly operate kitchen equipment, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and promote trust among staff.
• Follow all food safety regulations and guidelines.
• Reinforce safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Notify management of accidents involving customers or employees.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

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