Bakery/Deli Clerk

Kroger; San Tan Valley (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. In this role, you will prepare delicious bakery and deli items, assist customers with their selections, and ensure a clean and safe environment. This position offers a great opportunity to grow within a supportive team, where your contributions directly impact customer satisfaction and store success. Join a company that values diversity and offers comprehensive benefits for your well-being and career advancement.

Benefits

Healthcare

Flexible scheduling

Counseling services

Employee discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Strong customer service skills to create an outstanding experience.
• Effective communication to assist customers and staff.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety regulations.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend products to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment like stoves, scales, fryers, and steamers.
• Maintain inventory and report discrepancies.
• Understand store layout to assist customers in locating products.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Ensure proper storage temperatures and maintain logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Report unsafe conditions and accidents.
• Manage conflict and work effectively in a high-paced environment.
• Act with honesty and integrity regarding customer and business information.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we serve customers in over 120 stores throughout Arizona. As part of Kroger, we value diversity and aim to create positive experiences for customers, communities, and employees. We offer opportunities for growth, learning, and success in food retail.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.