Bakery/Deli Clerk

Kroger Mountain View Foods; San Jose (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. In this dynamic role, you will prepare delicious bakery and deli items while ensuring a clean and welcoming environment. Your contributions will help achieve sales goals and maintain high-quality standards. If you are passionate about food and enjoy working in a fast-paced setting, this opportunity is perfect for you. Join a company that values diversity, innovation, and personal growth, and be part of a team dedicated to making a positive impact in the community.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills are essential for creating a positive experience.
• Effective communication is crucial for interacting with customers.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean and safe environment for customers.
• Monitor inventory and stock levels to ensure freshness.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

High School Diploma or equivalent

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portions to prevent shrinkage.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and freshness, review "sell by" dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout and locate products as requested.
• Stay updated on current and upcoming promotions and specials.
• Maintain knowledge of products and respond to customer inquiries and suggestions.
• Monitor inventory and stock levels, noting discrepancies.
• Maintain proper temperature logs for cases and coolers.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs needed.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers, communities, and team members. We value caring, purpose-driven individuals eager to grow and succeed with us. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact 844-849-7136 or management at the location.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.