Bakery/Deli Clerk

Kroger; Salem (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger is seeking dedicated individuals to create an outstanding customer experience in a fast-paced grocery environment. The role involves assisting customers, preparing food items, and ensuring product quality while adhering to safety standards. Join our team to contribute to a welcoming atmosphere and support diverse career paths.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Emotional and financial support

Qualifications

• Ability to provide excellent customer service.
• Knowledge of food safety regulations.
• Experience working in a team-oriented environment.

Responsibilities

• Offer product samples to help customers discover new items.
• Inform customers about bakery and deli specials.
• Prepare foods following safety and cooking instructions.

Skills

Customer Service

Food Safety

Teamwork

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and employees, with food at the center of it all.

At our core, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and service length.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career paths.

For more details, visit our Benefits Page.

Role-specific responsibilities include:

• Offering product samples to help customers discover new items.
• Informing customers about bakery and deli specials.
• Providing fresh products ordered by customers, ensuring correct portion sizes to prevent shrinkage.
• Recommending deli or bakery items to meet customer needs.
• Using bakery equipment according to guidelines.
• Preparing foods following safety and cooking instructions.
• Measuring, preparing, and mixing ingredients as per recipes.
• Packaging, labeling, and inventorying ingredients.
• Checking product quality and freshness, reviewing 'sell by' dates.
• Properly using kitchen equipment such as refrigerators, slicers, ovens, etc.
• Labeling, stocking, and inventorying department merchandise.
• Reporting discrepancies in product ordering or shipping.
• Knowing the store layout to assist customers efficiently.
• Staying updated on current and upcoming promotions.
• Maintaining knowledge of products and responding to customer inquiries.
• Monitoring inventory and stock conditions, noting discrepancies.
• Ensuring proper temperature controls and maintaining logs.
• Fostering trust and respect among team members.
• Creating a welcoming environment for customers.
• Adhering to food safety regulations and safety procedures.
• Practicing preventive maintenance and reporting equipment issues.
• Reporting accidents or unsafe conditions.
• Working cooperatively in a high-paced environment and managing conflicts appropriately.
• Acting with honesty and integrity with customer and business information.
• Following directions and seeking help when needed.
• Supporting interactions with minors, individuals with special needs, and older adults.
• Performing essential functions with or without reasonable accommodations.