Bakery/Deli Clerk

Kroger; Richmond (VA); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. In this role, you will prepare delicious bakery and deli items, ensuring quality and freshness while adhering to safety standards. You will also engage with customers, providing them with product knowledge and recommendations. This position offers a chance to grow within a supportive environment that values your contributions and fosters personal development. Join a team that prioritizes food and community, and embark on a fulfilling career path with endless opportunities.

Benefits

Medical, dental, vision, and prescription coverage

Flexible schedules with paid time off

Free counseling and financial coaching

Associate discounts

Tuition reimbursement up to $21,000

Training and career development opportunities

Qualifications

• Strong customer service skills and effective communication are essential.
• Ability to handle food safely and obtain necessary permits.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Ensure product quality and freshness, adhering to safety guidelines.
• Create a welcoming environment and assist customers with inquiries.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products, ensuring correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review 'sell by' dates, and take appropriate actions.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout to locate products for customers.
• Stay informed about current, upcoming, seasonal, and promotional ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory conditions and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers.
• Follow all food safety regulations and guidelines.
• Adhere to safety procedures and report unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts appropriately.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on bringing diverse teams together with a passion for food and people, under the purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for customers, communities, and employees, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life, supporting your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have opportunities for you. Apply today to join our Kroger family!

Benefits

Our comprehensive benefits support your well-being, including:

• Medical, dental, vision, and prescription coverage
• Flexible schedules with paid time off
• Free counseling and financial coaching
• Associate discounts
• Tuition reimbursement up to $21,000
• Training and career development opportunities