Bakery/Deli Clerk

Kroger Mountain View Foods; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Bakery/Deli Clerk where you will create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery/deli items, maintaining cleanliness, and ensuring product quality. We value diverse teams and offer comprehensive benefits to support your well-being and career growth.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Ability to obtain a food handler permit upon employment.
• Customer service skills and effective communication are essential.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Maintain a safe and clean environment that encourages customer return.
• Monitor inventory and stocking conditions, noting discrepancies.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handler Permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate action.
• Properly use kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to management.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain product knowledge and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handler permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. We serve customers in over 120 stores across Arizona. As part of Kroger, we value diverse teams passionate about food and people, aiming to create great experiences for customers and communities. We prioritize your growth, offering opportunities to develop and succeed.

What You’ll Receive From Us

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities.