Bakery/Deli Clerk

Kroger Mountain View Foods; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company committed to creating outstanding customer experiences through exceptional service. As part of the team, you will prepare bakery and deli items, maintain a clean environment, and assist in meeting sales goals. This role offers a chance to engage with customers, promote products, and ensure quality standards are met. With opportunities for growth and a supportive work culture, you will be part of a diverse team dedicated to feeding the human spirit. Embrace the chance to make a difference in a dynamic and rewarding environment.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Ability to obtain a food handler’s permit upon employment.
• Knowledge of basic math for inventory and portion sizes.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain cleanliness and safety standards in the department.
• Provide excellent customer service and respond to inquiries.

Skills

Basic Math Skills

Customer Service

Food Safety Knowledge

Conflict Management

Education

Food Handler’s Permit

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to ensure they get what they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality and freshness, review "sell by" dates, and take necessary actions.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated on current, upcoming, seasonal, and promotional ads.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Promote trust and respect among team members.
• Create a welcoming environment for customers, answering questions and making them feel valued.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work effectively in high-paced, stressful environments.
• Manage conflicts cooperatively and reasonably.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math.
• Ability to obtain a food handler’s permit upon employment.

Desired Previous Job Experience:

• Bakery or Deli experience is helpful.

Job Info

• Job Identification 119327
• Job Category: Store Operations
• Posting Date: 04/30/2025, 09:44 AM
• Location: 39508 N Daisy Mountain Dr, Phoenix, AZ, 85086, US

Benefits include:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Free counseling and financial coaching through Employee Assistance Program.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career pathways.

We take pride in our history and our commitment to diversity, innovation, and customer satisfaction. Join us to be part of our Kroger family and help us feed the human spirit!