Bakery/Deli Clerk

Kroger; Mount Morris (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger is seeking individuals to join their team, focusing on delivering exceptional customer service in a grocery setting. Responsibilities include assisting customers, maintaining product quality, and ensuring food safety. This role offers opportunities for growth and comprehensive benefits.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Training programs

Qualifications

• Ability to provide excellent customer service and assist diverse customers.
• Knowledge of food safety procedures and equipment operation.
• Effective communication skills to inform customers about products.

Responsibilities

• Assist customers with product inquiries and provide samples.
• Maintain inventory and ensure product quality.
• Adhere to food safety regulations and create a welcoming environment.

Skills

Customer Service

Food Safety

Communication

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth and development, helping to feed your future with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Wide-ranging healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and service length.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Job responsibilities:

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products, ensuring correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Operate kitchen equipment safely.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Locate products within the store to assist customers.
• Stay updated on store promotions and product knowledge.
• Maintain inventory and stock levels, noting discrepancies.
• Ensure proper storage temperatures and maintain logs.
• Create a welcoming environment for customers.
• Adhere to food safety and safety procedures, reporting unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts appropriately.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.