Bakery/Deli Clerk

Kroger; Monroe (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where you'll create exceptional customer experiences while preparing fresh bakery and deli items. Embrace the company's core values of respect and integrity, and enjoy comprehensive benefits including healthcare and career growth opportunities.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• Customer service skills required.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Ensure food safety regulations are followed.
• Monitor inventory levels and product quality.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to customers to promote new items or answer inquiries.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products, ensuring correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers based on their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Properly operate kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to management.
• Understand store layout to assist customers in locating products.
• Stay updated on current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and respond to customer inquiries and suggestions.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment regularly and report repairs needed.
• Notify management of accidents involving customers or employees.
• Work effectively in high-paced, stressful environments.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Experience in bakery or deli work is helpful
• Retail experience

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences through food and community engagement. We offer opportunities for growth, learning, and development. Join us to be part of our team and help feed the human spirit.

Benefits

We provide comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. For more info, visit our Benefits Page.