Bakery / Deli Clerk

Kroger; Lincoln Park (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking a Grocery Clerk for their Bakery/Deli department to provide exceptional customer service and maintain high food standards. The ideal candidate will assist with food preparation and maintain a welcoming environment. This role offers opportunities for growth and a supportive work culture.

Benefits

Extensive healthcare coverage

Flexible scheduling with paid time off

Free counseling and financial coaching

Associate discounts on various purchases

Up to $21,000 in tuition reimbursement

Qualifications

• Customer service skills are essential.
• Effective communication abilities are required.
• Basic math knowledge is necessary.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Inform customers of bakery and deli specials.
• Ensure food safety regulations are adhered to.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Education

Ability to obtain a current food handlers permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery / Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to ensure customers get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review 'sell by' dates, and take appropriate action.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering and shipping discrepancies to the department manager.
• Understand store layout and locate products when requested by customers.
• Stay current with advertisements and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Create a welcoming environment for customers, making them feel valued.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents to management.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts in a reasonable, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a current food handlers permit once employed

Desired:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states. We take pride in bringing diverse teams together with a passion for food and people, with the purpose to "Feed the Human Spirit." We innovate tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We provide the ingredients for your success at work and in life, supporting your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Our benefits support your well-being, including:

• Extensive healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off, holidays, and sick leave
• Free counseling and financial coaching through Employee Assistance Program and Goldman Sachs Ayco
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement through our Continuing Education program
• Opportunities for growth via training and diverse career pathways

For more details about benefits and eligibility, visit our Benefits Page.