Bakery/Deli Clerk

Kroger; Herriman (UT); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. The role involves preparing bakery and deli items, maintaining cleanliness, and ensuring product quality while adhering to food safety regulations. Ideal candidates will possess strong customer service and communication skills, along with basic math knowledge. Join a dynamic team dedicated to customer satisfaction!

Qualifications

• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory levels and ensure product quality.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, and food processors.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and assist customers in locating products.
• Stay updated on current and upcoming promotions and specials.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and report them.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience