Bakery/Deli Clerk

Kroger Mountain View Foods; Hays (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences. This role involves preparing and serving bakery and deli items, maintaining cleanliness, and ensuring customer satisfaction. You will have the opportunity to work in a dynamic environment, support your team, and engage with customers while embracing the company's core values. Join a diverse team that values innovation and positive experiences, and take advantage of comprehensive benefits that support your well-being and career growth.

Benefits

Healthcare

Flexible scheduling

Counseling services

Discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and manage conflicts.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and adhere to food safety procedures.
• Monitor inventory and provide excellent customer service.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Properly operate kitchen equipment including stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products upon request.
• Stay updated on current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers and foster trust and respect among staff.
• Adhere to all food safety and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs needed.
• Work cooperatively in high-paced, sometimes stressful environments.
• Manage conflicts professionally and act with honesty and integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we serve Dillons customers in over 60 stores across Kansas. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on innovation and creating positive experiences for customers and communities. We value people and aim to support your growth and success, whether part-time or as a career. Apply today to join our Dillons family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.