Bakery/Deli Clerk

City of Gallatin; Country Haven Estates (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is looking for customer service-focused individuals to join their team. Responsibilities include offering samples, maintaining freshness standards, and ensuring a welcoming environment for customers. This role emphasizes adherence to safety regulations and teamwork, providing a great opportunity for those eager to grow in a dynamic setting.

Benefits

Healthcare coverage: medical, dental, vision.

Flexible scheduling with paid time off.

Tuition reimbursement up to $21,000.

Associate discounts on food and travel.

Emotional and financial support through Employee Assistance Program.

Qualifications

• Understanding of food safety regulations.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Offering product samples to help customers discover new items.
• Preparing foods per temperature logs and cooking instructions.
• Maintaining product knowledge and responding to customer questions.

Skills

Customer Service

Food Safety

Teamwork

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a shared purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We help feed your future with value and care to support your growth. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support: free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Job responsibilities include:

• Offering product samples to help customers discover new items.
• Informing customers about bakery and deli specials.
• Providing fresh, correctly portioned products to prevent shrink.
• Recommending bakery or deli items to meet customer needs.
• Using bakery equipment safely and according to guidelines.
• Preparing foods per temperature logs and cooking instructions.
• Measuring, preparing, and mixing ingredients as per recipes.
• Packaging, labeling, and inventorying ingredients.
• Checking product quality and freshness, reviewing 'sell by' dates.
• Using kitchen equipment properly.
• Labeling, stocking, and inventorying merchandise.
• Reporting discrepancies in ordering or shipping.
• Knowing store layout to assist customers effectively.
• Staying updated on ads and promotions.
• Maintaining product knowledge and responding to customer questions.
• Monitoring inventory and stocking conditions.
• Maintaining proper temperatures and logs in cases and coolers.
• Fostering trust and respect among staff.
• Creating a welcoming environment for customers.
• Adhering to food safety regulations and safety procedures.
• Practicing preventive maintenance and reporting repairs.
• Reporting accidents promptly.
• Working cooperatively in a fast-paced environment.
• Managing conflicts calmly and cooperatively.
• Acting with honesty and integrity regarding customer and business information.
• Following directions and seeking help when needed.
• Supporting minors, individuals with special needs, and older adults.
• Performing essential functions with or without reasonable accommodations.