Bakery/Deli Clerk

Kroger; Bellevue (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Bakery/Deli Clerk to create an outstanding customer experience. The role involves preparing bakery and deli items, providing excellent customer service, and adhering to food safety regulations. Ideal candidates will have strong customer service skills and effective communication abilities.

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain inventory and stocking conditions.
• Adhere to food safety regulations.

Skills

Customer Service

Effective communication

Basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Operate kitchen equipment properly.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay updated on current and upcoming promotions.
• Maintain inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and answer product questions.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment, notify management of repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment, manage conflicts calmly, and act with honesty and integrity.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience