Bakery Customer Service Specialist

Lowes Foods, LLC; Wendell (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Foods, LLC in Wendell, NC seeks an energetic bakery team member to welcome guests, prepare bakery products, and maintain freshness across displays. You will also help with cake decorating when needed and ensure sanitation in the prep and sales areas.

The role emphasizes strong communication with guests and management, multi-tasking across duties, and ability to operate a computer and basic store systems. Training and development are available to the right candidate.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Prepare product for sale (baking, weighing, and pricing).
• Maintain product level, quality and freshness.
• When requested perform clerk function of cake decorating.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Communicate guest requests to management.
• Communicate temperature breakdowns to supervisor.
• Keeps supply area neat, clean and tidy at all times.
• Perform all other duties as assigned by management.
• Performs front end duties to insure “no noticeable wait” standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.

Skills

Friendly personality

Teamwork

Physical stamina

Reading/comprehension

Bakery operations knowledge

Training/supervising

Multi-tasking

Communication/guest service

18+ age

Flexibility (standing/kneeling)

Store communications

Computers proficient

Job description

Lowe's Foods, LLC in Wendell, NC seeks an energetic bakery team member to welcome guests, prepare bakery products, and maintain freshness across displays. You will also help with cake decorating when needed and ensure sanitation in the prep and sales areas.

The role emphasizes strong communication with guests and management, multi-tasking across duties, and ability to operate a computer and basic store systems. Training and development are available to the right candidate.