Bakery Customer Experience Specialist

Kroger; Roswell (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Roswell, GA, is seeking a Bakery team member to deliver outstanding customer service, maintain a safe, clean bakery environment, and support department goals. You will assist with product knowledge, respond to customer inquiries, and ensure freshness and proper labeling of bakery items.

Key duties include stocking, safety compliance, and processing special orders while maintaining efficient bakery operations in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent required.
• Bakery experience preferred.
• Second language abilities (speaking, reading, or writing) recommended.
• Ability to handle stressful situations and maintain composure.
• Good communication and basic math skills.

Responsibilities

• Create a welcoming environment and assist customers with product questions.
• Maintain cleanliness of counters, cases and coolers; adhere to health codes.
• Observe store hours and meet daily bakery production goals.
• Assist with receiving and stocking merchandise; manage inventory and labeling.
• Know products in the department to answer questions and make suggestions.
• Prepare special orders per customer requests.
• Operate bakery equipment as per guidelines and ensure product freshness.

Skills

Customer service

Communication

Stress management

Math basics

Product knowledge

Education

High school diploma or equivalent

Tools

Bakery equipment

Job description

Kroger in Roswell, GA, is seeking a Bakery team member to deliver outstanding customer service, maintain a safe, clean bakery environment, and support department goals. You will assist with product knowledge, respond to customer inquiries, and ensure freshness and proper labeling of bakery items.

Key duties include stocking, safety compliance, and processing special orders while maintaining efficient bakery operations in a fast-paced retail setting.