Bakery Customer Experience Specialist

The Kroger Co.; Muskego (WI); On-site; USD 24,000 - 32,000; Full time

Job summary

The Kroger Co. is seeking a Bakery Associate to deliver outstanding customer experiences in our store bakery department. You will assist customers, prepare bakery items, maintain cleanliness, and follow safety protocols to ensure product quality and safety.

A focus on teamwork and excellent service will help drive sales and customer satisfaction. Responsibilities include answering questions, stocking and labeling products, and adhering to inventory and health and safety standards.

Qualifications

• Ability to stay calm in busy conditions and handle customer needs.
• Clear communication with customers and team members.
• Basic math for checkout, pricing, and measurements.
• Food handlers permit is required upon employment.

Responsibilities

• Promote trust and respect among associates.
• Assist customers by answering questions about bakery items and store products.
• Maintain knowledge of bakery products to provide informed recommendations.
• Prepare bakery items according to requests using proper equipment.
• Offer samples and inform customers of specials.
• Ensure correct portion sizes and freshness of products.
• Maintain cleanliness and safety in the bakery area.
• Use bakery equipment (refrigerators, slicers, ovens) per guidelines.
• Label, stock and inventory bakery merchandise.
• Follow temperature logs and safety procedures.
• Report discrepancies to the department manager.
• Stay informed about ads and seasonal offerings.
• Assist with inventory and stocking as needed.

Skills

Stress management

Effective communication

Basic math

Second language (optional)

Education

Food handlers permit

Job description

The Kroger Co. is seeking a Bakery Associate to deliver outstanding customer experiences in our store bakery department. You will assist customers, prepare bakery items, maintain cleanliness, and follow safety protocols to ensure product quality and safety.

A focus on teamwork and excellent service will help drive sales and customer satisfaction. Responsibilities include answering questions, stocking and labeling products, and adhering to inventory and health and safety standards.