Bakery Counter Barista

Farmshop Santa Monica; Santa Monica (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Farmshop Santa Monica is hiring for a hospitality role focused on customer service and barista duties. You will prep and serve baked goods and drinks, handle POS transactions, and ensure daily pastry and beverage operations run smoothly.

Responsibilities include stock management, delivering quality service, and supporting daily shop needs with attention to presentation and inventory control.

Qualifications

• Customer service experience in hospitality or retail.
• Knowledge of espresso drinks and bakery items.
• Able to operate a POS system and handle cash accurately.

Responsibilities

• Check in AM deliveries and verify against invoices.
• Set up coffee station and brew beverages for the day.
• Display pastries attractively and separate gluten-free items.
• Pull pastries for Shopify orders and restock as needed.
• Operate POS and complete purchases, including pricing checks.
• Maintain inventory and stock pastry supplies for daily workflow.
• Prepare and serve Farmshop beverages, teas and lemonades.
• Restock items for next day and clean work areas.

Skills

Customer service

Barista skills

Cash handling

Coffee knowledge

POS experience

Tools

POS terminal

Shopify

Job description

Description

To provide customer service for all guests checking out with purchases and ordering baked goods & barista drinks.

Requirements

Opening Duties

• Check in AM deliveries of Farmshop bakery products and rectify against invoice.
• Set up coffee station, brew Tea for Iced tea, Farmshop Blend and Decaf to serve all day
• Display pastries on counter in appealing fashion, keeping Gluten Free pastries separated from regular. Inspect all baked goods for quality and standards
• Pull all pastries aside for shopify orders to be fulfilled for the day
• Store pastries bins appropriately in back to be returned to bakeshop next day
• Check cold beverage inventory for Chai, Lemonade and Cold Brew

Shift Duties

• To provide customer service to guests ordering baked goods and Barista beverages
• Product knowledge of all Farmshop pastries, ingredients, shelf life, availability on daily basis
• Make all beverages FarmShop offers, Espresso drinks, Tumeric drinks, lemonade & teas
• Replenish and know recipes for all cold beverages when low, make Lemonade, brew cold coffee, steep iced chai.
• Complete purchases by ringing in all grocery items, knowledge of the POS system and of all Farmshop product pricing.
• Ask supervisor or manager on duty if item is not priced or scanning.
• Stock all items that may be needed for the daily work flow, cream cheese, jam and butter for bagels, shopping bags, cups, lids, sugars, and ice.
• Package, date, price and label any Farmshop pastries that come in bulk or unwrapped, such as granola, whole cakes and loaves, breads, cookie dough.

Closing Duties

• Break down espresso machine properly and clean
• Restock all items needed for the next days business, bags, cups, lids, sugars, cleaning products, towels etc...
• Count remaining baked goods for EOD inventory and wrap items we keep for next day, donate items designated for charity
• Package any remaining cookies in 3 packs with date and labels
• Advise closing supervisor of any open transactions and tips to be add
• Clean entire area, sweep and mop
• Empty any ice remaining
• Dump out all remaining coffee and ice tea and fill with rinse for overnight soak
• Count cash tips and report to closing supervisor.

Work Authorization

United States Citizen or Alien Authorized to work in the United States.

EEO statement

Farmshop is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Farmshop makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Other Duties

This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as directed to meet the ongoing needs of the organization. Employees are expected to follow directions from all members of the management team even if the manager works in another department. The department manager reserves the right to modify the job description or job duties based on the needs of the department or newly added departmental services.