Bakery Clerk 481

Kroger-54356a7; West Bloomfield Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is hiring for a Deli/Bakery Associate role in-store. You will help create an outstanding customer experience, answer questions about products, prepare deli and bakery items, and ensure the area meets quality and safety standards. You will also promote ads, sample products, and maintain proper temperatures and packaging.

The position emphasizes teamwork, adherence to safety guidelines, and responsive service to customers, supporting department goals and inventory accuracy.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain and maintain knowledge of department products and respond to questions with suggestions.
• Slice deli meats and cheeses to customers' requests using proper deli equipment.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of deli/bakery/bistro specials.
• Provide fresh products in the correct portion size to prevent shrink.
• Recommend deli/bakery/bistro items to meet customers' needs.
• Use equipment in deli/bakery/bistro according to guidelines.
• Prepare food to company standards.
• Prepare, package, label and inventory ingredients.
• Check product quality and review sell-by dates.
• Use kitchen equipment, stove, scale, fryer, steamer, robot coupe, etc.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures and temperature logs.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents.
• Report safety risks or illegal activity.
• Must be able to perform essential functions with or without accommodation.

Job description

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers' requests using proper deli equipment.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products for which they inquire about.
• Inform customers of deli/bakery/bistro specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare food to Company standards.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

About Kroger:

With nearly 500,000 associates nationwide, we're a big company with lots of small, supportive communities. Big opportunities in a place that feels like home is one of the reasons Kroger is a great place to work. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.