Bakery - Clerk

New Seasons Market; Santa Monica, Northern (CA, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

New Seasons Market in Santa Monica seeks a friendly Bakery Clerk to provide outstanding service, knowledge of bakery products, and accurate order processing. You will assist customers, weigh and wrap items, and help maintain displays.

You will follow FIFO, keep counters clean, and support the bakery team; a high school diploma or GED and 3–6 months related experience preferred; physical stamina to lift up to 25–100 pounds may be required.

Qualifications

• Thorough knowledge of bakery products, prices, recipes, and uses.
• Assists customers with orders and uses suggestive selling techniques.
• Follows FIFO rotation; labels and dates leftovers.

Responsibilities

• Provide service that exceeds customer expectations.
• Weighs, wraps, and processes customer orders.
• Set up displays and merchandise to promote sales.
• Packages, stocks, and merchandises all bakery goods according to standards.
• Cleans and sanitizes bakery equipment, counters, display cases, and floors.
• Answers the telephone and takes orders when necessary.
• Covers, labels, and dates all leftover products.

Skills

Customer service

Education

High School diploma or GED

Job description

Job Title: Bakery Clerk

Department: Bakery

Reports To: Bakery Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

A Bakery Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Must have a thorough knowledge of bakery products; this includes prices, recipes, and uses.
• Assists customers with orders and engages in suggestive selling techniques.
• Weighs, wraps, and processes customer orders.
• Answers the telephone and takes orders when necessary.
• Set up advertising displays or arrange merchandise on counters and tables to promote sales.
• Packages, stocks, displays, and merchandises all bakery goods according to company standards.
• Cleans and sanitizes Bakery equipment, counters, display cases, and floors.
• Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover products. Utilizes leftover products before opening new product

Customer Service Skills

The Bakery Clerk is expected to provide customer service that is extraordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go above and beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Bakery Clerk is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); or three to six months of related experience.

Physical Demands

While performing the duties of this job, the Bakery Clerk is regularly required to stand for long periods; walk; frequently use of hands; hands to finger; handle, or feel objects, tools, or controls. The Bakery Clerk occasionally is required to reach with hands and arms. The Bakery Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The individual must frequently lift and /or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.