Bakery Clerk

Hy-Vee Inc; Peoria (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Hy-Vee Inc. in Peoria, IL is seeking a Bakery Clerk to review daily orders, prepare and replenish bakery products with prompt, friendly service. You will help maintain a positive company image by delivering courteous customer service to shoppers and co-workers.

The ideal candidate works well in a team, follows sanitation procedures, and assists with baking prep, stocking, and register duties when needed. Employment is contingent on a pre-employment drug screen.

Qualifications

• Ability to follow detailed but simple written or verbal instructions.
• Ability to perform basic arithmetic: addition, subtraction, and counting.
• Ability to understand and follow verbal or demonstrated instructions and request supplies as needed.

Responsibilities

• Provide prompt, efficient, and friendly customer service with a caring and patient attitude.
• Greet customers and help locate products throughout the store.
• Escort customers to products, assist with requests, and pass along customer suggestions.
• Review daily orders and ensure bakery products are fresh and well stocked.
• Operate bakery counter registers and handle payments when needed.
• Maintain cleanliness and adhere to personal hygiene and company policies.
• Assist in other duties and special projects as required.

Job description

Job Title: Bakery Clerk

Department: Bakery

FLSA: Non-Exempt

General Function Responsible for reviewing daily orders, preparing & replenishing products in a prompt, efficient and friendly manner.

Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager Positions that Report to you: None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: (examples include) escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience.
• Reviews the status and appearance of the food for freshness.
• Reviews orders for the day.
• Takes customer orders at the bakery counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
• Anticipates product needs for the department on a daily basis.
• Prepares, finishes, and replenishes product as necessary.
• Pulls product from cooler/freezer to prepare for baking.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

• Washes dishes as necessary.
• Orders product and supplies as necessary.
• Prices products for customers as necessary.
• Delivers orders as needed.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. Ability to do simple addition and subtraction; copying figures, counting and recording. Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

Less than High school or equivalent experience and six months of less of similar or related work experience.

Physical Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects. Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to flour dust, noise, cleaning chemicals/solvents, electrical shock and temperature extremes.

Equipment Used to Perform Job

Standard tools and equipment used in a bakery environment including mixers, ovens, wrapping, label printer, cash register, telephone, dishwasher, bread slicer, electric knife, microwave, airbrush, and copy cat.

Contacts

Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Salary

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Employment is contingent upon the successful completion of a pre employment drug screen.