Bakery Clerk

Hy-Vee Inc; Fairmont (MN); On-site; USD 16,000 - 20,000; Full time

Job summary

Hy-Vee Inc in Minnesota seeks a Bakery Clerk to review daily orders, prepare and replenish products, and provide courteous, friendly customer service in the Bakery department. You will greet customers, take orders at the bakery counter, and work with teammates to maintain cleanliness and a positive shopping experience.

Responsibilities include assisting customers, stocking, handling payments where applicable, and following sanitation standards.

Qualifications

• Must be able to carry out detailed but uninvolved written or verbal instructions.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Responsibilities

• Provides prompt, efficient and friendly customer service by treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner and assist in-further areas as needed.
• Assist customers by escorting to products, securing items, loading heavy items, and noting customer suggestions or requests.
• Takes customer orders at the bakery counter and works with team to ensure satisfaction and a pleasant work environment.
• Maintains proper sanitation and clean work area; ensures adequate food supply and follows production lists.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

Less than High school or equivalent

6 months of related work experience

Job description

Additional Considerations (if any)

Daytime Shifts - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Bakery Clerk

Department: Bakery

FLSA: Non-Exempt

General Function: Responsible for reviewing daily orders, preparing & replenishing products in a prompt, efficient and friendly manner. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

Makes an effort to learn customers’ names and to address them by name whenever possible.

Assists customers by:

• escorting them to the products they’re looking for
• securing products that are out of reach
• loading or unloading heavy items
• making note of and passing along customer suggestions or requests
• performing other tasks in every way possible to enhance the shopping experience.

Reviews the status and appearance of the food for freshness.

Reviews orders for the day.

Takes customer orders at the bakery counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares, finishes, and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for baking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

• Washes dishes as necessary.
• Orders product and supplies as necessary.
• Prices products for customers as necessary.
• Delivers orders as needed.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

Less than High school or equivalent experience and six months of less of similar or related work experience.

Physical Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with or without correction, color vision, depth perception and field of vision.

Must be able to perform the following physical activities:

• Climbing
• balancing
• stooping
• kneeling
• reaching
• standing
• walking
• pushing
• pulling
• lifting
• grasping
• feeling
• talking
• hearing
• repetitive motions.

Working Conditions

The duties for this position are normally conducted in a store environment.

There is significant pressure to meet deadlines and handle multiple priorities.

There is exposure to flour dust, noise, cleaning chemicals/solvents, electrical shock and temperature extremes.

Equipment Used to Perform Job

Standard tools and equipment used in a bakery environment including mixers, ovens, wrapping, label printer, cash register, telephone, dishwasher, bread slicer, electric knife, microwave, airbrush, and copy cat.

Contacts

Has daily contact with the general public and customers.

Has contact with federal/state governmental or regulatory agencies regarding inspections.

Pay

The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience.

Benefits

For information on company benefits visit Benefits | Hy-Vee.

Additional Notes

Employment is contingent upon the successful completion of a pre employment drug screen.