BAKERY/CAKE DECORATOR

Kroger Mountain View Foods; Woods Cross (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Cake Decorator to create memorable experiences for customers. In this role, you will be responsible for decorating cakes and pastries, ensuring product quality, and providing exceptional customer service. Your creativity will shine as you prepare custom orders and engage with customers to recommend products that meet their needs. This position offers an opportunity to work in a dynamic environment where your contributions will directly enhance customer satisfaction and store performance. If you have a passion for baking and enjoy working in a team-oriented atmosphere, this role is perfect for you.

Qualifications

• Experience in retail and bakery preferred.
• Ability to communicate effectively with customers.

Responsibilities

• Create a welcoming environment for customers and assist with product inquiries.
• Decorate cakes and pastries as per customer requests.
• Ensure product quality and compliance with safety regulations.

Skills

Customer Service

Cake Decorating

Communication Skills

Stress Management

Basic Math

Education

Retail Experience

Bakery Experience

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
4. Recommend bakery items to customers to ensure they get the products they want and need
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
6. Decorate cakes, pastries, cupcakes, cookies and other bakery items
7. Label, stock, sign, and inventory department merchandise
8. Report product ordering/shipping discrepancies to the department manager
9. Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads
10. Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
11. Adhere to all local, state and federal health and civil code regulations
12. Ensure compliance with merchandising, customer service, labor control, expense and supply controls, loss prevention, safety, food safety, and engagement rules
13. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management
14. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed
15. Report safety risks, issues, and illegal activities; notify management of accidents
16. Perform essential job functions with or without reasonable accommodation

Qualifications

Minimum

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading and/or writing