BAKERY/CAKE DECORATOR

Mariano's; Buffalo Grove (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Mariano's is seeking a bakery associate to enhance customer experience through exceptional service. Responsibilities include assisting with product preparation, maintaining quality standards, and ensuring customer satisfaction. This role offers opportunities for growth within the Kroger family of companies, emphasizing teamwork and community engagement.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Employee Assistance Program

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.

Responsibilities

• Assist the department manager in reaching sales and profit goals.
• Create an environment that enables customers to feel welcome.
• Check product quality to ensure freshness.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired Qualifications:

• Second language: speaking, reading, and/or writing
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
• Recommend bakery items to customers to ensure they get the products they want and need
• Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
• Decorate cakes, pastries, cupcakes, cookies, and other bakery items
• Label, stock, sign, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads
• Maintain awareness of inventory/stocking conditions and note any discrepancies
• Adhere to all local, state, and federal health and civil code regulations
• Ensure that all current merchandising, customer service, labor control, expense, and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules are followed
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs
• Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud; notify management of customer or employee accidents
• Must be able to perform the essential job functions of this position with or without reasonable accommodation