BAKERY/CAKE DECORATOR

Kroger; Allen (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Allen, Texas, is seeking a team member to enhance the customer experience through exceptional service and quality bakery preparation. Responsibilities include maintaining cleanliness, preparing bakery items, providing customer support, and ensuring health compliance.

This position offers valuable benefits including healthcare coverage, flexible scheduling, and tuition reimbursement up to $21,000. The ideal candidate will possess retail and bakery experience, and effective communication skills.

Qualifications

• Minimum retail experience and any bakery experience required.
• Ability to handle stressful situations is crucial.
• Effective communication skills and basic math knowledge are necessary.

Responsibilities

• Provide exceptional customer service and assist with sales goals.
• Maintain a clean and safe environment for customers.
• Prepare bakery items and offer product samples.
• Monitor product quality and adhere to health regulations.

Skills

Retail experience

Bakery/cake decorating experience

Effective communication skills

Basic math knowledge

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
• Recommend bakery items to customers to ensure they get the products they want and need
• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
• Decorate cakes, pastries, cupcakes, cookies and other bakery items
• Label, stock, sign, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
• Adhere to all local, state and federal health and civil code regulations
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud; notify management of customer or employee accidents
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

• Minimum: Any retail experience, any bakery/cake decorating experience, ability to handle stressful situations, knowledge of basic math, effective communication skills
• Desired: Second language: speaking, reading and/or writing

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.