Bakery Café Team Leader – Grow, Lead & Delight Guests

Panera Bread; Birmingham (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals

Paid time off

Benefits package

Team support program

Assistance program

Job summary

Panera Bread is seeking a Team Manager to lead shifts, support team development, and uphold high standards for guest experience. You will coach staff, participate in hiring, and ensure food safety training is followed in a fast-paced bakery-cafe environment.

You will cultivate warm relationships with guests and team members, drive performance across sales and service, and help sustain Panera Bread’s culture of teamwork and growth.

Qualifications

• Minimum age 18 years.
• 1+ years restaurant management experience preferred.
• Proven ability to lead great shifts, motivate and coach others.
• Flexible hours including nights and weekends in a fast-paced environment.
• Background check required for employment.
• ServSafe certification or ability to achieve certification.

Responsibilities

• Ensure guests are delighted with food, service and staff.
• Lead, manage and develop team members to exceed goals in sales, speed, order accuracy, and guest experience.
• Participate in interviewing and selection processes.
• Train team in food safety standards and ensure compliance.
• Foster a culture of warmth, belonging, growth and trust.

Skills

Leadership

Guest experience

Team development

Communication

Coaching

Shift management

Education

ServSafe certification

Job description

Panera Bread is seeking a Team Manager to lead shifts, support team development, and uphold high standards for guest experience. You will coach staff, participate in hiring, and ensure food safety training is followed in a fast-paced bakery-cafe environment.

You will cultivate warm relationships with guests and team members, drive performance across sales and service, and help sustain Panera Bread’s culture of teamwork and growth.