BAKERY/BAKER-CLERK

Smith's Food & Drug Centers; Gardnerville (NV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Job summary

Smith's Food & Drug Centers in Gardnerville, NV, is seeking a bakery/customer service associate to deliver outstanding service and maintain a safe, clean environment. You will support the department manager in achieving sales goals, monitor quality standards, and promote the Customer 1st strategy across the store.

Responsibilities include answering questions, processing orders, stocking, and ensuring food safety and sanitary practices.

Qualifications

• Experience working with customers and a retail environment preferred.
• Ability to communicate clearly with customers and coworkers.
• Comfort handling busy periods and prioritizing tasks.

Responsibilities

• Create a welcoming environment for customers and answer product questions.
• Adhere to local, state, and federal health and civil code regulations.
• Maintain clean counter, cases and coolers.
• Observe shift operating hours.
• Meet daily bakery production goals.
• Keep work areas clean and sanitized.
• Develop plans with clear goals and timelines.
• Assist with receiving and stocking merchandise.
• Gain knowledge of products to answer questions and suggest items.
• Prepare special orders per customer requests.
• Use bakery equipment according to guidelines.
• Measure and mix ingredients as recipes require.
• Label and inventory department merchandise.
• Report discrepancies to the department manager.
• Know store layout to locate products on request.
• Stay current with ads and promotions.
• Monitor inventory levels and address discrepancies.
• Follow food safety and safety procedures.
• Notify management of accidents or safety risks.

Skills

Effective communication

Stress management

Basic math

Second language

Education

High school diploma or equivalent

Job description

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.


• Adhere to all local, state, and federal health and civil code regulations.


• Maintain cleanliness of counter, cases and coolers on a continuous basis.


• Observe scheduled shift operating hours.


• Meet the day's production goals for baked goods.


• Maintain a clean and sanitized work area.


• Plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines.


• Assist with receiving and unloading of merchandise and supplies.


• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.


• Prepare special orders per customer requests.


• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.


• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.


• Adequately prepare, package, label and inventory ingredients in merchandise.


• Check product quality to ensure freshness; review \"sell by\" dates and take appropriate action.


• Properly use kitchen equipment, proof-box, stove, computerized scale.


• Label, stock and inventory department merchandise.


• Report product ordering/shipping discrepancies to the department manager.


• Understand the store's layout and be able to locate products when requested by customer.


• Stay current with present, future, seasonal and special ads.


• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.


• Adhere to all food safety regulations and guidelines.


• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.


• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.


• Notify management of customer or employee accidents.


• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.


• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.


• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• High school diploma or equivalent


• Bakery experience


• Retail experience


• Second language: speaking, reading and/or writing


• Ability to handle stressful situations


• Effective communication skills


• Knowledge of basic math


• Current food handlers permit once employed


• Must be able to meet the minimum physical demands of the position


• Must be 18 or older

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Smith’s family!

What You’ll Receive From Us

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.


• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.


• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.


• Valuable associate discounts on purchases, including food, travel, technology and so much more.


• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.


• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!