Bakery Associate: Fresh, Customer-Driven Service Pro

The Winn-Dixie Company; Lakeland (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

The Winn-Dixie Company is seeking an assistant in the bakery department to support daily bakery operations and promote consistent, compliant practices. You will help deliver fresh, appealing products and provide courteous, knowledgeable service in a diverse environment.

Responsibilities include ensuring product availability and freshness, assisting customers, and maintaining safety and sanitation standards while following regulations and company policies.

Qualifications

• Strong customer service skills.
• Exceptional interpersonal and communication abilities.
• Experience interacting with customers and understanding product needs.
• Proficient in operating bakery equipment per guidelines.

Responsibilities

• Creates a welcoming environment to enhance customer loyalty.
• Ensures daily conditions meet product availability, freshness, quality and value.
• Offers samples, answers questions and helps customers find products.
• Fulfills customer requests and special orders.
• Promotes trust and teamwork among associates.
• Adheres to laws and company guidelines.
• Maintains awareness of inventory and reports discrepancies.
• Inspects products for quality and freshness; takes action as needed.
• Packages, labels, and displays products for sale.
• Uses planning tools to produce fresh products and manage discards.
• Keeps proper food safety temperatures and logs per policy.
• Maintains safety, sanitation, and productivity standards.
• Complies with USDA/COOL/DOA requirements; handles recalls timely.
• Reports safety risks and accidents to management.
• Follows wage and hour policies; promotes safety culture.
• Post hazard assessments; ensures PPE and equipment maintenance.

Skills

Customer service

Interpersonal skills

Communication skills

Bakery equipment operation

Education

High School / GED

Tools

Slicer

Oven

Scale

Knives

Pricing gun

Job description

The Winn-Dixie Company is seeking an assistant in the bakery department to support daily bakery operations and promote consistent, compliant practices. You will help deliver fresh, appealing products and provide courteous, knowledgeable service in a diverse environment.

Responsibilities include ensuring product availability and freshness, assisting customers, and maintaining safety and sanitation standards while following regulations and company policies.